Modern hospitality, healthcare, commercial, and educational facilities require secure and flexible access management systems capable of supporting different types of guests, staff members, and access credentials while integrating with building operations.

Guest Access Management was developed to provide a comprehensive door security solution for hotels, hospitals, offices, and campuses. The platform supported multiple types of guest and staff access keys, including mobile keys, while enabling door access control, room energy management, and operational reporting through a centralized enterprise application. :contentReference[oaicite:1]{index=1}

As a Technical Lead, I played a key role in establishing the offshore development and support team by capturing the functional and technical knowledge of the product and enabling the team to independently support ongoing development activities. My responsibilities included preparing product requirement specifications and design documents, developing features across both the server (middleware) and client applications, resolving production issues, and collaborating directly with customer teams to understand and refine business requirements. :contentReference[oaicite:2]{index=2}

In addition to product development, I contributed to improving engineering practices as a member of the engineering guild, helping define branching strategies, testing and release processes, and coding guidelines. I also participated in release planning activities to support successful product deliveries across distributed teams. :contentReference[oaicite:3]{index=3}

This project strengthened my expertise in enterprise IoT software, customer collaboration, engineering governance, and technical leadership while working with globally distributed teams.

---

Technology Stack

• C++
• MFC
• Win32
• COM/DCOM
• Microsoft SQL Server